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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All BAUR products

Test installations, high-voltage generators, pulse voltage generators, transformer oil testers, moisture content meters, cable damage detection devices, burning installations, reflectometers, partial discharge measurement systems, trace detectors, electrical laboratories
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  • Test facilities BAUR
    Test facilities
    PGK et al.
  • High voltage generators BAUR
    High voltage generators
    PHG, Viola, Frida, etc.
  • Information Registrar BAUR
    Information Registrar
    SSG, STG, KSG, etc.
  • Electrical engineering. laboratories BAUR
    Electrical engineering. laboratories
    Titron et al.
  • Tracers BAUR
    Tracers
    Locator set, CL, etc.
  • Transformer oil testers BAUR
    Transformer oil testers
    DTL, DTA, DPA, etc.
  • Moisture content meters BAUR
    Moisture content meters
    Aquameter KFM, etc.
  • Damage localizers BAUR
    Damage localizers
    protrac, paula, UL, TG, etc.
  • Burning installations BAUR
    Burning installations
    ATG et al.
  • Reflectometers BAUR
    Reflectometers
    IRG, TDR, etc.
  • Partial discharge meters BAUR
    Partial discharge meters
    tracy, PD, Liona, PHG, etc.

NEW TECHNOLOGIES GROUP

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